API, Search, and 1 other service are down
Resolved
Apr 10, 2026 at 8:45am UTC
All systems (API, Search, and Website) have been fully restored.
The outage was caused by a network configuration error on the server. This misconfiguration triggered a cascading failure, where services repeatedly impacted each other and eventually caused the load balancer to fail as well. Although the server temporarily stabilized, the issue propagated further and ultimately led to database corruption.
The database has now been fully restored from a backup, and the underlying configuration issue has been identified and resolved.
We are continuing to monitor the system closely to ensure stability.
Thank you for your patience.
Affected services
Updated
Apr 10, 2026 at 8:37am UTC
API recovered.
Affected services
Updated
Apr 10, 2026 at 8:31am UTC
Website recovered.
Affected services
Updated
Apr 10, 2026 at 8:26am UTC
Search recovered.
Affected services
Created
Apr 10, 2026 at 8:13am UTC
API, Search and Website went down.
Affected services