Back to overview
Downtime

API, Search, and 1 other service are down

Apr 10, 2026 at 8:13am UTC
Affected services
API
Search
Website

Resolved
Apr 10, 2026 at 8:45am UTC

All systems (API, Search, and Website) have been fully restored.

The outage was caused by a network configuration error on the server. This misconfiguration triggered a cascading failure, where services repeatedly impacted each other and eventually caused the load balancer to fail as well. Although the server temporarily stabilized, the issue propagated further and ultimately led to database corruption.

The database has now been fully restored from a backup, and the underlying configuration issue has been identified and resolved.

We are continuing to monitor the system closely to ensure stability.

Thank you for your patience.

Updated
Apr 10, 2026 at 8:37am UTC

API recovered.

Updated
Apr 10, 2026 at 8:31am UTC

Website recovered.

Updated
Apr 10, 2026 at 8:26am UTC

Search recovered.

Created
Apr 10, 2026 at 8:13am UTC

API, Search and Website went down.